Notification emails can be customized via the Email Templates page. Administrators can access them via Leave > Admin & Config > Email Templates as highlighted below:
A list of email templates will be shown, IRD (Include Request Detail) column shows whether the template includes the request details:
To edit an Email Template, click on the name of the template. (in this article, we will be focusing on the Leave Cancellation Approved Email Template)
Include Request Detail? - If selected, details about the request will appended to the email. This includes Start Date, End Date, Reason, Leave/Sick Type and Remaining Allowance. This corresponds with the IRD column in the Email Templates list.
When you are happy with your changes you can click on the 'Save' button found at the top right-hand corner
Notification emails can be customised on Leave > Admin & Config > Email Templates.
The email template placeholders we offer are:
| Placeholders | Placeholder Description |
| [employee.first_name] | Employee's firstname |
| [employee.last_name] | Employee's surname |
| [employee.full_name] | Employee's full name (firstname and surname) |
| [employee.email] | Employee's email address |
| [request_url] | The URL link to the request |
| [request.summary] | Summary of the request |
| [request.start_date] | Request start date |
| [request.end_date] | Request end date |
| [request.hours] | How many hours the request is for |
| [request.days] | How many days the request is for |
| [request.reason] | Reason for the request |
| [request.approver_comments] | Comments for approving request |
| [request.rejection_comments] | Comments for rejecting request |
| [request.cancel_reason] | Reason for cancelling request |
| [request.cancel_comments] | Comments for cancelling request |
| [category.name] | Category is either leave type or sickness type |
| [toil_term] | Customized TOIL name |
| [remaining_hours] | Employee's remianing hours |
| [remaining_days] | Employee's remaining days |
| [rejected_by.first_name] | Request rejecter surname. Only available on rejected emails |
| [rejected_by.last_name] | Request rejecter firstname. Only available on rejected emails |
| [rejected_by.full_name] | Request rejecter full name (firstname and surname). Only available on rejected emails |
| [rejected_by.email] | Request rejecter email address. Only available on rejected emails |
| [approved_by.first_name] | Request approver surname. Only available on approved emails |
| [approved_by.last_name] | Request approver firstname. Only available on approved emails |
| [approved_by.full_name] | Request approver full name (firstname and surname). Only available on approved emails |
| [approved_by.email] | Request approver email address. Only available on approved emails |