The allowance doesn't add up correctly
If the leave requests or allowances are not adding up correctly, this is usually due to a change on the Work Profile.
If an employee changes the number of hours they work in a day, it will impact the calculation of remaining days.
For example, if an employee used to work 7 hour days, a 3 day allowance would calculate as 21, however if the hours in a day changes to 8 hours, then the allowance in days reduces to 2.625.
When changes to an employee's working hours or pattern are made on the working rota, this does not update past leave requests.
To update the past leave requests so that they calculate correctly, go to Leave > Requests > click on the request > edit > reselect the dates > Save Changes.
This has now refreshed the request and the leave deduction will be based on the new working hours.
Repeat this step for all past leave requests.
The number of hours vs days looks wrong
If an employee works an inconsistent number of hours each day of the week, (e.g. 8 hours Monday, Wednesday & Friday and 4 hours Tuesday and Thursday), the conversion of hours to days will be based on the average day length.
This is done to cater for the 'remaining allowance' calculation. As we do not know whether the employee's future bookings will beon 8 hour days or 4 hour days, it uses an average.
The number of hours are correct and accurate and it is recommended that employees with inconsistent working patterns only reference the hours calcuation.