Please note that only Administrators can implement domain updates on Appogee HR.
Domains are addresses that share a common suffix under the control of an organization.
For instance, [email protected].
Appogee HR supports updates to the primary domain of the system which you can use if you want to merge another organization into the one Appogee HR system or if you need to change the primary domain you use.
There are different methods to configure domain updates depending on system type. Select the type applicable to your configuration:
Username and Password Systems
Add the new domain to the verified domains list.
Update the employees' email address on the user profile where the address belongs to the newly verified domain.
There are three scenarios when to update a domain when a system is integrated with G- Suite:
1. Creating a new Google primary domain in a new G-Suite account
Add the new domain to the verified domains list.
Disable integration of the current G-Suite account and integrate with the new one. This step includes going through the G-Suite data access, as shown here.
Contact us at https://help.appogeehr.com to change the employees to username and password users, so that the employee email address can be edited. This may incur a charge.
Update the email addresses for the employees with the new domain on the user profile. When the employees sign in with their updated email address they will become G-Suite users.
2. Updating the primary domain in the existing G-Suite account
Update the appropriate changes to the domain in G-Suite admin console (admin.google.com).
Add the new domain to the verified domains list on Appogee HR.
On the user profile, click Options > Sync with G-Suite.
3. Add an alias/secondary domain in the existing G-Suite account
Update the appropriate changes to add the aliased domain in the G-Suite admin console (admin.google.com).
Add the new domain to the verified domains list on Appogee HR from the System Config menu.
On the user profile, click Options > Sync with G-Suite.
There are three scenarios when to update a domain when a system is integrated with Office 365
1. Creating a new Office primary domain in a new Office 365 portal account
Add the new domain to the verified domains list.
Disable integration of the current Office 365 account and integrate with the new account.
Contact us at https://help.appogeehr.com to change the employees to username and password users, so that the employee email address can be edited. This may incur a charge.
Update the email addresses for the employees with the new domain on the user profile. When the employees sign in with their updated email address they will become Office 365 users.
2. Updating the primary domain in the existing Office 365 portal account :
Update the appropriate changes to the domain in the Office 365 (portal.office.com).
Add the new domain to Verified Domains list on Appogee HR under System Config.
On the user profile, click Options > Sync with Office 365.
3. Add an alias/secondary domain in the existing Office 365 account
Update the appropriate changes to the domain in the Office 365 portal (portal.office.com).
Add the new domain to the verified domains list on Appogee HR.
On the user profile, click Options > Sync with Office 365.
For further guidance regarding Verified domains, please see here.