Support
FAQs
All our Frequently Asked Questions in one place
Core HR
Leave
- I have cancelled a leave request but my allowance has not been updated.
- When I request TOIL what happens to my leave allowance?
- 'Invalid leave year. No allowance defined' or 'Invalid dates you are not permitted to request leave in that leave year.'
- I am trying to book leave between 2 years but I get a warning message.
- When do accruals take place?
Configuration
- How do I enable/disable the employment directory for all employees?
- How do I resend a welcome email?
- How can I let users choose to work in a different language?
- Welcome email links or password links invalidated by email checks
- How do I update an employee's name or email address?
Access
- How do I Gain Access to the Appogee Leave API?
- Access to Appogee Leave or Appogee HR or both
- Controlling Username/Password access when Single Sign On is enabled
- Why can't I reset my password?
- How do I prevent an employee from accessing the system?