FAQs

Core HR

• Can I set an employee probational review for three months after they start?
• Where is my Appogee HR data stored, and is your service GDPR compliant?
• What are the user roles?
• Can I set up a notification about employee birthdays?

Leave

• I have cancelled a leave request but my allowance has not been updated.
• 'Invalid leave year. No allowance defined' or 'Invalid dates you are not permitted to request leave in that leave year.'
• I am trying to book leave between 2 years but I get a warning message.
• When do accruals take place?
• Is the allowance deducted when a request is booked over a public holiday?

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Support

• How can I enable Override?
• How can I get icons to display according to Leave types
• Contacting Support
• Why am I getting a 403 message?

Configuration

• Employee Directory
• How do I resend a welcome email?
• How can I let users choose to work in a different language?
• Welcome email links or password links invalidated by email checks
• How do I update an employee's name or email address?

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Access

• How do I Gain Access to the Appogee Leave API?
• Access to Appogee Leave or Appogee HR or both
• Controlling Username/Password access when Single Sign On is enabled
• Why can't I reset my password?
• How do I prevent an employee from accessing the system?

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